Vacature:
Customer Service Agent

• Provide professional customer support
• Intake of orders and taking care of the input
• You carefully read the request and/or tender and ensure a complete file that meets the required conditions. You are precise in order to eliminate possible errors
• In case of incomplete information, you proactively search for and contact the appropriate persons to help you
• Before sending a reply or offer, you check the file for completeness
• After receipt of the order you make sure that it is entered correctly into the system
• You effortlessly solve logbook problems in GDIS (Global Data Items Setup)
• You manage returned goods

• You are fluent in English
• You have a good command of MS Office products such as Word and Excel, although you do not need to be an expert
• Bachelor in logistics or supply chain management or equivalent through experience
• Working at least 2 days at the office in Eindhoven
• Knowledge of logistics flows
• At peak times you are flexible and able to handle the associated stress. Good time management and prioritization is important here
• You are very precise and meticulous and have an eye for detail
• Knowledge of ERP systems and warehouse and transport systems
• You are communicative and entrepreneurial and prefer oral communication
• We are looking for someone with 3 years of work experience in a similar position

We believe that promoting mobility within healthcare environments is essential for delivering high-quality care. Our products and solutions are designed to foster a safe and dignified experience in areas such as patient transfers, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure ulcers and venous thromboembolism. With over 6,500 employees worldwide and 65 years of experience caring for patients and healthcare providers, we are committed to improving the health of people with mobility challenges.

• Salary based on full-time minimum € 2.920 maximum € 3.887 and higher for exceptionally performing employees
• 27 vacation days
• Possibility to buy up to 10 vacation days
• 13th month
• Bonus scheme
• Good pension scheme with 2/3 contribution from Arjo
• Growth opportunities
• Opportunity for training
• Nice team of colleagues
• Informal working atmosphere 
• Room for own ideas and initiative 
• A dynamic, international working environment 

 

Heb je vragen over deze vacature? Neem dan contact op met M@tchm@kers #Veldhoven